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Discussion on: Composing better emails (with examples from the software development world)

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Michiel Hendriks

When I'm writing an email that is longer than a paragraph I generally start with an executive summary. Because most people want to be executives and don't read the email. So, important stuff first. After that comes the detailed information and background.

Then when people respond I can simply refer to my original email, which they didn't read fully, but does contain the answer to their question.

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