For the system at work, I am on call one week every seven weeks. For most of the past ten years, I have been on organized on call rotations for t...
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Everyone on our team takes turns being on call for a week which is why I can say from experience that one or two Tier 3 support staff should be on call, and paid extra for that, instead of developers.
95% of the calls are things that someone with technical training can easily handle. The other 5% has never been a critical situation that needs immediate developer attention.