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Discussion on: My 2019 Year In Review: Working on the Call of Duty Companion App

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holden_zenator profile image
zXenn_VS

Can you please fix the blank screen issues?
Everytime I open the app on Android I have to log out and sign back in for it to load anything.

Sorry for posting this on here but I just stumbled upon this post/website and happen to have an issue with the app that didn't seem to be getting fix from what I can tell.

I love the app, it's just this issue makes me not want to use it anymore.

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Tim Jung 👽 Author

Hey zXenn_VS, thanks for reaching out. I always love seeing our users getting in touch with us about ways we can improve the app. We take those concerns seriously and always investigate them so thank you.

That said - we actually have an update coming out next week which addresses issues users were experiencing where they needed to sign out and in. Hang tight and keep an eye out for it. If you still experience the same issue after the update comes out then please DM me on Twitter and we can dig a little deeper into the issue.

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holden_zenator profile image
zXenn_VS

Hey Tim, Thanks for the reply and I appreciate the info. I'll look out for the update, thanks.

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timjung profile image
Tim Jung 👽 Author

Update is a little bit delayed but I promise it's coming soon! 😅

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Tim Jung 👽 Author

Hey zXenn_VS. The update is now live. Feel free to test again and DM me on Twitter if it's not working. I wasn't able to DM you because of your current message settings.

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zXenn_VS

Hey Tim, strangely I decided to see if the update was available yet and it was and within 30 secs of pressing update got notified by Twitter that you followed me.

I'll check out the update soon and get back to you. Thanks for keeping me upto date.

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