We encourage engineers and customers to communicate with us. Our software is regularly updated, and we welcome feedback that will help us improve our product libraries and documentation.
Live Chat
Click Here to chat with a representative. Our chat team can answer most questions regarding licensing, and will assist you to raise a ticket for any technical questions with our engineering support team.
The Live Chat team covers global time zones and is typically available from 8 AM - 5 PM, USA CST time. If the team is not online, please send us a message and your ticket will be answered via email.
Email Support
We welcome all questions, be they sales or engineering related. Ask us about licensing, upgrades, multi-product discounts, feature requests, or product feedback at
developers@ironsoftware.com.
Request a Licensing Call
Click Here to request a phone call and schedule a time to speak with one of our sales representatives.
Please note that this service is for licensing questions only. All technical requests will be redirected to send an email stating the issue to developers@ironsoftware.com.
You can also call 24/7 to leave a message at +1 (312) 500-3060. Please be sure to leave an email address to enable our support team to reply to your request.
Payment Support
License orders are processed by FastSpring: support@fastspring.com. If you need assistance processing a payment, you may contact them directly via https://fastspring.com/consumer-support/topics/Question-a-Charge/
Corporate Contact
Iron Software LLC
205 N. Michigan Ave.
Chicago, IL 60611
USA
+1 (312) 500-3060
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