Because you mentioned lacking user perspective, I was more thinking along the lines of validating that value has been delivered to user post-delivery, via heatmaps/analytics/A-B testing and things like that.
I wish you luck with advising on the processes. It can be a rewarding experience - particularly if people start seeing faster deliveries and better deliverables.
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Because you mentioned lacking user perspective, I was more thinking along the lines of validating that value has been delivered to user post-delivery, via heatmaps/analytics/A-B testing and things like that.
I wish you luck with advising on the processes. It can be a rewarding experience - particularly if people start seeing faster deliveries and better deliverables.