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Discussion on: The Introvert's Guide to Small Talk

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loilo profile image
Florian Reuschel

People like to hear their name [...]

That's a scientifically proven fact, right?

Because I, personally, find it rather annoying. My boss is doing it all the time, but I may just dislike it because I know he's been trained to do so back when he worked in a callcenter. It probably only works as long as it seems genuine.

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ruvans profile image
Ruth Evans

Not a fact, just a generalisation. Sorry your boss is using yours in a way that feels uncomfortable.

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loilo profile image
Florian Reuschel

In his defense, he's not using it in a creepy way or anything like that. But he explicitely told us he learned to do so at work in a callcenter – which leads to kind of automatically associating it with some subtle way of manipulation.

Anyway, from their perspective (a marketing perspective) this probably makes sense if it's well-received on average.