The biggest problem in blocking spam, isn't blocking spam, it's allowing ham through.
Filters can create often undetectable bubbles of information, where legitimate information is suppressed. This happens frequently from big providers, like say GMail, where certain addresses are shunted to spam for no apparent reason.
You need to have a feedback mechanism to report incorrectly marked spam.
For further actions, you may consider blocking this person and/or reporting abuse
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The biggest problem in blocking spam, isn't blocking spam, it's allowing ham through.
Filters can create often undetectable bubbles of information, where legitimate information is suppressed. This happens frequently from big providers, like say GMail, where certain addresses are shunted to spam for no apparent reason.
You need to have a feedback mechanism to report incorrectly marked spam.