Steps to take when money is missing from your bank account

1. Complain to your bank: Make a formal complaint via email or by writing to the bank with hard copy and get an acknowledgement copy.

2. Write to CBN: If no positive response within 14 days. Deliver hard copy letter to CBN around you or email: [e-mail]. or tel [phone].

3. Copy the federal competition and consumer protection commission (FCCPC) for good measure.

4. Institute a legal action against the bank to recover the missing funds. This is the next step if you're not satisfied with the response from 1_3 above.

Have you been debited before without your knowledge? What steps did you take or will you be trying this out?
Let me know in comment section.