I understand the point, but you're missing the context.
The context for that was the error messages. People want their thing to work and in that case they don't want a conversation, they want a fix.
At other times? Sure, we don't need more tickets and sparking a conversation can bring unexpected results.
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I understand the point, but you're missing the context.
The context for that was the error messages. People want their thing to work and in that case they don't want a conversation, they want a fix.
At other times? Sure, we don't need more tickets and sparking a conversation can bring unexpected results.