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Discussion on: Fellow developer: The lack of empathy may be killing your career

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Paul Knopf

For me, at the moment, the biggest problem I have is that certain people in management don't understand what it takes to deliver high-quality and effective software and have opinions/ideas that aren't centered around clearly defined customer requirements/needs.

I get the attractiveness of non-developers to be able to participate in the process of creating what they'd imagine as "amazing", but you also have to take into consideration that features that are seemingly easy to add often arent. Your product can die by a death of a thousand papercuts when whim decisions are made without proper research and viability.