Cross-Team reviews are a challenge I also encountered. Often the other person didn't feel "fit enough" to review the code. Having another reviewer from your own team encourages the "external" reviewer and makes them more comfortable.
Question out of curiosity: How far is your tool automated? Does it assign people automatically or does it just suggest some, but you still pick by hand?
It automatically assigns reviewers, although we’re open to others taking a look. We found that assigning people helped encourage those less confident in reviewing to get involved. We felt this was important as reviews aren’t just about checking the code, they’re also a learning experience.
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Cross-Team reviews are a challenge I also encountered. Often the other person didn't feel "fit enough" to review the code. Having another reviewer from your own team encourages the "external" reviewer and makes them more comfortable.
Question out of curiosity: How far is your tool automated? Does it assign people automatically or does it just suggest some, but you still pick by hand?
It automatically assigns reviewers, although we’re open to others taking a look. We found that assigning people helped encourage those less confident in reviewing to get involved. We felt this was important as reviews aren’t just about checking the code, they’re also a learning experience.