Fixing the Blurry Login Screen After Windows Update

I recently encountered an annoying issue with my PC after a routine update—it got stuck on a blurry login screen. After booting up normally to the lock screen, I could interact with the system, but the password input box never appeared. The screen remained blurry, leaving me frustrated. After some troubleshooting, I found a solution that worked, which I’d like to share with you.

The Issue
After my latest Windows update, my PC booted to the lock screen without any problems. However, when I attempted to log in, I was faced with a blurry screen that didn’t load the password entry box. While I could access the power, network, and ease of access buttons, I had no way to log in.

This problem is particularly frustrating, especially if you rely on your PC for daily tasks. Here’s how I resolved it.

The Solution
I found a straightforward method to fix this issue using the Command Prompt. Here’s a step-by-step guide:

• Open Command Prompt as Administrator:
  On the blurry login screen, press Shift + F10 to open Command Prompt. This will give you access to the necessary commands to troubleshoot.

• Navigate to the Cache Folder:
  Use the following command to navigate to the specific folder where the cache files are stored:
  

cd %windir%\system32\config\systemprofile\appdata\local\microsoft\windows\caches

This command changes the directory to the caches folder, where you can manage the files causing the issue.

• Delete All Cache Files: Once you’re in the correct directory, type the command

del *.* 

and press Enter. This will delete all files in that folder. Think of it like cleaning out a cluttered drawer to make space for what you need.

• Navigate to the Local User Cache Folder:

cd %localappdata%\microsoft\windows\caches

• Delete Local Cache Files:
  Again, type del . and press Enter to delete everything in this folder as well.
  del *.*
  This step helps ensure that any remaining cache files that might be causing issues are removed.

• Restart Your PC:
  Finally, type exit and press Enter to close the Command Prompt. Then, restart your PC to see if the problem has been resolved.