Experienced software and UX guy. Over 20 years making professional software. Lots of tech/tools/languages. Father of 7. Armchair philosopher. Currently focused on full stack dev with React, Node..
I suppose a big part of my article is about articulating that not being "loud" (as I define it in the article) does not mean that you should not advocate for your viewpoint. It's all about how you do it.
You can be a "squeaky wheel" for desired features without being obnoxious and abusive ("loud") towards the product teams. The chances are higher that your desires will be more sympathetically entertained if you are civil in making your desires known to product managers.
I'll grant that product managers will often still listen even to "loud" people. It's their job to overlook that sort of bad behavior, but having been a product manager myself, I can still attest that they are human beings and are happier to accommodate pleasant customers than abusive ones.
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Hi Diego,
I suppose a big part of my article is about articulating that not being "loud" (as I define it in the article) does not mean that you should not advocate for your viewpoint. It's all about how you do it.
You can be a "squeaky wheel" for desired features without being obnoxious and abusive ("loud") towards the product teams. The chances are higher that your desires will be more sympathetically entertained if you are civil in making your desires known to product managers.
I'll grant that product managers will often still listen even to "loud" people. It's their job to overlook that sort of bad behavior, but having been a product manager myself, I can still attest that they are human beings and are happier to accommodate pleasant customers than abusive ones.