I became interested in the topic and wrote a request and inquiry from another email. I received an answer after 1 hour and 12 minutes. I also received a new trial account that I asked for, proxies work just like in my main account.
I don't know what the point is, but maybe your messages don't reach them? Besides, it's impossible that they don't work, and I don't know why you're asking for a refund if you bought them yourself.
The service couldn't satisfy my project requirements. Then I contacted them on how to solve the issue. However, I didn't receive any response. I had to ask for full refund. In addition, they claimed they didn't provide with the trial service again on their website. So I had to take the risk to pay for the service. I don't know how you can do it.
I simply asked on priv if I could get a trial account and received it. In previous posts you have written that proxies do not work, or maybe they do not work just for your specific needs, which can be misleading. In my opinion they have some of the best response times on the web! There is no refund information on their website and this is an international service so maybe you're asking for something you don't deserve.
I had waited their response for more than 2 business days before disputing the transaction on paypal. They have claimed no trial accounts on their website (see the attached screenshot in my previous comment). How should I ask them before paying for the service?
I contacted them twice. However, they didn't reply to me about my questions. They just replied to Paypal about the money issue :(
I became interested in the topic and wrote a request and inquiry from another email. I received an answer after 1 hour and 12 minutes. I also received a new trial account that I asked for, proxies work just like in my main account.
Here is the screen of the new account: img.imageupload.net/2020/09/21/fpr... (of course I've already changed my password from screen ;])
I don't know what the point is, but maybe your messages don't reach them? Besides, it's impossible that they don't work, and I don't know why you're asking for a refund if you bought them yourself.
The service couldn't satisfy my project requirements. Then I contacted them on how to solve the issue. However, I didn't receive any response. I had to ask for full refund. In addition, they claimed they didn't provide with the trial service again on their website. So I had to take the risk to pay for the service. I don't know how you can do it.
I simply asked on priv if I could get a trial account and received it. In previous posts you have written that proxies do not work, or maybe they do not work just for your specific needs, which can be misleading. In my opinion they have some of the best response times on the web! There is no refund information on their website and this is an international service so maybe you're asking for something you don't deserve.
I had waited their response for more than 2 business days before disputing the transaction on paypal. They have claimed no trial accounts on their website (see the attached screenshot in my previous comment). How should I ask them before paying for the service?
There is information on the site that there are no trial accounts, but if you write an email you can see that you get them.