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Ken Chang
Ken Chang

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What's Your Most Counterintuitive Marketing Lesson?

Mine was realizing that less targeting sometimes converts better. In one campaign, broadening our audience parameters (while keeping core messaging focused) actually improved quality leads by 22%. Here's why I think it worked:

  • The algorithm had more data to optimize delivery
  • 'Edge case' users became unexpected advocates
  • It forced us to clarify our universal value proposition

We documented this experiment and other unexpected findings in [brief natural mention with link] for anyone facing analysis paralysis with targeting. But more importantly - what's your surprising lesson that went against conventional wisdom? The most unexpected answers are often the most valuable.

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