Many organizations rely on Microsoft Dynamics 365 Business Central to manage quality inspections, compliance, and traceability. The Quality Inspector app from Insight Works streamlines your quality control process, reducing rework and maximizing customer satisfaction. The app extends Business Central with configurable inspection templates, grading logic, and automated test creation.
Despite these capabilities, quality inspections often slow down at the point of data collection. Inspectors record results on paper, enter values later, or delay updates because they must switch systems. Those delays reduce visibility and increase the risk of errors.
Quality teams feel these challenges most when inspections occur on the shop floor, in receiving areas, or during active production runs.
Why do quality inspections slow down in Business Central?
Quality inspections directly affect production flow, inventory availability, and shipment decisions. Late or incomplete inspection data slows downstream processes.
Production supervisors wait for inspection results before continuing work. Warehouse teams wait for lot disposition before moving inventory. Quality managers lose real-time insight into emerging issues that require immediate action.
Operational delays often lead to idle inventory, shipment holds, and unnecessary rework.
How does Business Central handle quality inspections today?
Business Central provides a reliable system of record for inspection data. Quality Inspector builds on that foundation with automated test generation, configurable grading, process controls, and reporting.
The platform expects users to enter inspection results directly into Business Central. That workflow works well for office-based roles. The same workflow creates friction for inspectors who move between workstations, bins, or production steps throughout the day.
The system performs as designed, but the data entry experience does not always align with how inspections happen in practice.
How do Adaptive Cards in Microsoft Teams change inspection workflows?
Adaptive Cards allow Quality Inspector inspection forms to appear directly inside Microsoft Teams. Power Automate connects Business Central events to Teams and automatically sends inspection responses. Inspectors receive inspection requests in the same workspace they already use for communication and coordination.
Adaptive Cards enable inspectors to enter inspection results immediately in Microsoft Teams. The workflow removes delays caused by switching between applications. Adaptive Cards send inspection values directly back to Quality Inspector in Microsoft Dynamics 365 Business Central. Business Central updates inspection records as soon as inspectors submit Adaptive Cards.
Inspectors focus on answering inspection questions accurately and efficiently. Business Central continues to handle grading logic, validation rules, lot blocking, and reporting. The system preserves control while keeping inspections simple for frontline users.
Read the full blog:
Why Adaptive Cards in Microsoft Teams Improve Quality Inspections in Business Central
Disclaimer: This content is shared for informational purposes and is not promotional.
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