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TANVIR AZAD
TANVIR AZAD

Posted on • Originally published at tanvazad.wixsite.com

How Modern AI Tools Are Really Built

A system design and cloud architecture perspective

AI tools like ChatGPT or Copilot often look magical from the outside.

But once you step past the UI and demos, you realize something important:

These systems are not magic — they are well-architected software platforms built on classic engineering principles.

This post breaks down how modern AI tools are typically designed in production, from a backend and cloud architecture point of view.


High-Level Architecture

Most LLM-based platforms follow a structure similar to this:

Client (Web / Mobile / API)
        |
        v
   API Gateway
        |
        v
 AI Orchestrator
 (single entry point)
        |
        v
 Prompt Processing Pipeline
  - input validation
  - prompt templating
  - context / RAG
        |
        v
 Model Router
 (strategy based)
        |
        v
 LLM Provider
 (OpenAI / Azure / etc.)
        |
        v

 Post Processing
  - safety filters
  - formatting
  - caching
        |
        v
     Response

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This design appears across different AI products, independent of cloud or model choice.


Why This Structure Works

1. AI Orchestrator as a Facade

The orchestrator acts as a single entry point while hiding complexity such as:

  • retries and fallbacks
  • prompt preparation
  • safety checks
  • observability

Clients interact with a simple API without knowing how inference actually happens.


2. Prompt Processing as a Pipeline

Prompt handling is rarely a single step.

It is typically a pipeline or chain of responsibility:

  • validate input
  • enrich with context (RAG)
  • control token limits
  • format output

Each step is isolated and easy to evolve.


3. Strategy-Based Model Selection

Different requests require different models:

  • deep reasoning vs low latency
  • quality vs cost
  • fine-tuned vs general-purpose

Using a strategy-based router allows runtime decisions without code changes.


4. Adapters for LLM Providers

Production systems usually integrate multiple providers:

  • OpenAI / Azure OpenAI
  • Anthropic
  • internal or fine-tuned models

Adapters keep the system vendor-agnostic.


5. Decorators for Safety and Optimization

Cross-cutting concerns like:

  • PII masking
  • content filtering
  • rate limiting
  • caching

are typically implemented as decorators layered around inference logic.


A Real Cloud AI Example

Consider an AI-powered support assistant running in the cloud:

User / App
    |
    v
API Gateway (Auth, Rate limit)
    |
    v
AI Service (Kubernetes)
    |
    +--> Prompt Builder
    |      - templates
    |      - user context
    |
    +--> RAG Layer
    |      - Vector DB (embeddings)
    |      - Document store
    |
    +--> Model Router
    |      - cost vs quality
    |      - fallback logic
    |
    +--> LLM Adapter
    |      - Azure OpenAI
    |      - OpenAI / Anthropic
    |
    +--> Guardrails
    |      - PII masking
    |      - policy checks
    |
    v
Response
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Behind the scenes, a lot more is happening asynchronously

Inference Event
     |
     +--> Metrics (latency, tokens, cost)
     +--> Logs / Traces
     +--> User Feedback
     |
     v
Event Bus (Kafka / PubSub)
     |
     +--> Alerts
     +--> Quality dashboards
     +--> Retraining pipeline

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Observability and Feedback

Inference does not end at the response:

Observer and event-driven architectures allow AI systems to continuously improve.


Common Design Patterns in AI Platforms

  • Facade – simplify AI consumption
  • Pipeline / Chain – prompt flow
  • Strategy – model routing
  • Adapter – provider integration
  • Decorator – safety and optimization
  • Observer / Pub-Sub – monitoring and feedback
  • CQRS – inference isolated from training

Final Thoughts

AI systems do not replace software engineering fundamentals.

They depend on them.

In real production platforms, the model is just one component.

The real challenge is building a resilient, observable, and evolvable backend around it.

Takeaway:

Cloud AI systems are less about “calling an LLM” and more about building a resilient, observable, and evolvable backend around it

Tags:

#ai #systemdesign #cloud #architecture #backend #llm

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