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abrar rofique
abrar rofique

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Lessons From Webhook

The Challenge

At my current role, I work on webhook orchestration for
enterprise platforms. Here's what I learned building
systems that handle thousands of webhooks daily.

Key Learnings

1. Tenant Isolation Strategy

When building multi-tenant systems, isolation is critical.

What I learned:

  • Database-level vs application-level isolation
  • Trade-offs between shared schema vs separate databases
  • How to prevent tenant data leaks

Architecture decision:
We chose [approach] because [reasons]...

2. OAuth Integration Patterns

Integrating with platforms like Zendesk, HubSpot requires...

Challenges faced:

  • Token refresh handling
  • Rate limiting strategies
  • Error recovery patterns

3. Webhook Retry Mechanisms

Problem: Webhooks fail. How do you handle retries?

What I implemented:

  • Exponential backoff
  • Dead letter queues
  • Monitoring & alerting

Lessons:

  • Why simple retry isn't enough
  • Importance of idempotency
  • Debugging webhook failures

Tech Stack Insights

  • FastAPI: Why async matters for webhooks
  • PostgreSQL: Schema design for multi-tenancy
  • Docker: Deployment considerations

Conclusion

Building production webhook systems taught me automation.


What's your experience with webhooks?
Have you faced similar challenges?

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