Currently, I work for university. Our workload are based on working with cloud APIs mostly. And it sucks to be honest. Because most of the companies that give services for universities established to long ago and their documentation are the worst thing to read(not up to date docs). Most of the times even they don't understand what they have done(I know this by talking to them).
Around 3 weeks ago, our production key expired (it should not expiry based on their emails). Requesting new key took 2 weeks, but that key didn't work, because they had to add that key somewhere which they couldn't explain in order to that key work. That took 1 week. By the way we had no idea about that process.
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Currently, I work for university. Our workload are based on working with cloud APIs mostly. And it sucks to be honest. Because most of the companies that give services for universities established to long ago and their documentation are the worst thing to read(not up to date docs). Most of the times even they don't understand what they have done(I know this by talking to them).
Any specific examples to speak of?
Around 3 weeks ago, our production key expired (it should not expiry based on their emails). Requesting new key took 2 weeks, but that key didn't work, because they had to add that key somewhere which they couldn't explain in order to that key work. That took 1 week. By the way we had no idea about that process.