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likhitha manikonda
likhitha manikonda

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πŸ“˜ CUSTOMER CHURN PROJECT β€” MASTER STEP LIST

🟒 PHASE 1: DATA SCIENCE CORE (CURRENT FOCUS)

βœ… STEP 1: Business Understanding (COMPLETED)

  • What is churn?
  • Why churn matters to business
  • Business objective
  • Success metric (Recall > Precision)

βœ… STEP 2: Load Data & Initial Understanding (COMPLETED)

  • Load dataset
  • Rows & columns
  • Identify target variable
  • Numerical vs categorical features
  • High-level observations

βœ… STEP 3: Data Quality Checks (COMPLETED)

  • Missing values check
  • Data types check
  • Identify hidden data issues

βœ… STEP 4: Data Cleaning (COMPLETED)

  • Fix TotalCharges datatype
  • Handle hidden missing values logically
  • Validate clean dataset

🟑 STEP 5: Exploratory Data Analysis (EDA) (IN PROGRESS)

We will do EDA step by step:

  • Churn distribution
  • Churn vs tenure
  • Churn vs contract type
  • Churn vs monthly charges
  • Correlation analysis
  • Write business insights for each plot

πŸ“Œ This is the most important DS phase


⏳ STEP 6: Feature Engineering

  • Drop identifier (customerID)
  • Encode categorical variables
  • Scale numerical features
  • Prepare final modeling dataset

⏳ STEP 7: Train-Test Split

  • Stratified split
  • Explain why stratification matters

⏳ STEP 8: Baseline Model

  • Logistic Regression
  • Evaluate:

    • Accuracy
    • Precision
    • Recall
    • F1-score
  • Explain results in business terms


⏳ STEP 9: Advanced Model

  • Random Forest / XGBoost
  • Compare with baseline
  • Select final model

⏳ STEP 10: Model Interpretation

  • Feature importance
  • Understand churn drivers
  • Explain why customers churn

⏳ STEP 11: Business Recommendations

  • Who to target?
  • What actions to take?
  • How this model helps reduce churn?

πŸ“Œ This step makes you a Data Scientist, not just a coder.


🟑 PHASE 2: ENGINEERING & PRODUCTION (LATER)

⏳ STEP 12: Refactor Project Structure

  • Convert notebook logic to Python scripts
  • Clean project layout

⏳ STEP 13: Build Prediction API

  • FastAPI
  • Input validation
  • Model inference endpoint

⏳ STEP 14: Dockerization

  • Write Dockerfile
  • Build Docker image
  • Run container locally

⏳ STEP 15: Cloud Deployment

  • Deploy to AWS (EC2 / ECS)
  • Public endpoint
  • Test with sample requests

⏳ STEP 16: Monitoring & Future Enhancements

  • Model drift discussion
  • Retraining ideas
  • Monitoring metrics

πŸ”΅ PHASE 3: PORTFOLIO & CAREER

⏳ STEP 17: README & Documentation

  • Problem statement
  • EDA insights
  • Model performance
  • Business impact
  • Architecture diagram

⏳ STEP 18: Resume & Interview Prep

  • Convert project into resume bullets
  • Prepare interview explanations
  • STAR method answers

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