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Sharing a Good Book: How to Criticize Effectively (Instead of Yelling) to Build a High-Performing Team

title: [Book Sharing] Saying It This Way Is More Effective Than Scolding!: Counseling-Style Criticism to Lead High-Performance Teams
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date: 2021-09-08 00:00:00 UTC
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canonical_url: http://www.evanlin.com/reading-talk-than-blame/
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Saying It This Way Is More Effective Than Scolding!: Counseling-Style Criticism to Lead High-Performance Teams
Author: Takashi Watanabe
Publisher: Business Weekly
Published Date: 2013-07-17


#### Book Recommendation URL:

Out of print

# Preface:

This is the eleventh book I've read this year. This is a physical book, and after a quick search, it seems to be out of print. I suddenly found it in my bookshelf, and I felt that some situations recently were quite similar. I quickly flipped through the content and felt it was a good book, and it clearly discussed the comparison between Generation X (40+) and Generation Y (30+) and the current young generation Z (20+).

# Content Summary and Thoughts:

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  1. The most urgent book for managing the new generation!
    "Strawberry generation" is a generational problem, and it's a headache for almost every company. The theme of this book can fit the current situation in the Taiwanese workplace, meeting the market demand at this time, and helping managers or management executives solve the problems of talent retention and training.

  2. A treasure trove for job seekers to practice in advance!
    This book presents the types of employees that are troublesome in the workplace, helping young employees to self-examine and understand their survival in the workplace more clearly.

  3. The easiest communication skills to get started with!
    The book analyzes the characteristics of vulnerable employees of different types one by one, and then proposes various concrete communication skills. The content is special and practical, and the writing style is concise and to the point.

When someone makes a mistake, how can you make them truly accept it and change completely?
In fact, employees are scolded as stupid by their bosses!
Master 3 listening skills, 4 tips, and 7 undefeated principles, whether you're a small section chief or a senior manager, you can handle people and manage their hearts with ease!
This is the human management that schools don't teach and companies don't impart!


## Chapter Outline

## 1. How to Motivate Vulnerable Employees

Here are some suggestions for supervisors who often criticize employees, don't rush to scold them. Try to understand the main reasons why employees do this. At this time, you may also encounter resistance from various types of employees. Here are also some suggestions, suggesting that you listen first, and then try using questions instead of criticism.

## 2. Things You Must Know Before Scolding

Here are many rules to help many managers who are already furious. Don't scold them first, you can try to calm yourself down for a few days, or try to change your perspective. Abandon your own ideas, and here it is also recommended that many managers listen first and then end with praise. Here, it is also recommended that supervisors pay attention to facts, not right or wrong. After all, it is important to guide employees correctly now, but if the attitude makes employees unacceptable, then it will lose its effect.

## 3. How to Teach People with Different Personalities

Here are twelve methods for seven types of employees. Don't rush to conclusions, give employees more time to think, give credit to subordinates, and many colloquial words are more beautified to make people accept.

## 4. Good Supervisors Know How to Wait

This mainly suggests waiting before scolding, letting the anger pass first. There are many ways to test yourself to see if you have biases, or if you have certain traits that you cannot tolerate.

## Thoughts:

This book is also from quite a while ago, but it clearly mentions the management methods for Generation Z (20+). I was quite surprised, perhaps the Japanese, who have a lot of work pressure, often have related experiences. This book has many good suggestions, and it is actually quite recommended for more emotional managers to read.

## Reference Websites:

- TBC
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