Every small business has the same moment: something breaks, someone asks "how do we do this?", and nobody wrote it down.
You don't need a 50-page operations manual. You need fillable templates that capture what actually happens — not what should happen.
The 3 Templates Every Small Team Needs
1. Daily Operations Checklist
Morning open and evening close routines. Five minutes to fill. When someone is out sick, anyone can cover.
2. Client Onboarding SOP
Setup → first week → steady state → offboarding. Every step has an owner. Every tool has a link.
3. Issue Resolution & Escalation SOP
Severity levels (Critical to Low). Triage steps. A 3-level escalation path with named contacts and time thresholds.
Why Templates Beat Starting From Scratch
Templates give you structure. They include ownership fields, escalation paths, and review triggers — patterns you learn from running real operations, usually after something breaks.
Get Started Free
A free Daily Operations Checklist is available at Fieldwork on Gumroad.
The full SOP Template Pack (6 templates + 2 bonuses) covers client onboarding, vendor management, issue resolution, weekly reviews, and process improvement.
Stop reinventing your processes every week. Fill once, reuse forever.
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