This is a submission for the Redis AI Challenge: Real-Time AI Innovators.
What I Built
ChatOps is an AI-powered, multi-channel customer support bot. It combines LLMs with Redis real-time session tracking, vector search for answer retrieval, and semantic caching for snappier response.
Demo
Play with the bot: chatops-bot-demo.vercel.app
Recorded chat support walkthrough available on YouTube (link).
How I Used Redis 8
- Session management and real-time update via Redis Streams
- Contextual retrieval using vector search
- Semantic caching for sub-ms Q&A pairs
- Pub/Sub for triggering alerts to human agents
ChatOps delivers intelligent customer support and instant answers while keeping a human-in-the-loop for harder cases.
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