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Lekshmi Chandra
Lekshmi Chandra

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Engineering Management Nugget #1: Managing expectations

Missed deadlines and overtime are rarely caused by poor execution.
They are usually the result of misaligned expectations early in the delivery cycle.

When scope, capacity, or timelines are unclear, teams compensate late. Over time, creates reactive delivery and reduces predictability. Managing this alignment is a core responsibility of an engineering manager.

Why Expectation Management Matters?

Engineering managers operate between multiple stakeholders, but the primary responsibility is toward the engineering team. Sustainable delivery depends on it.

Delivery risk typically accumulates through small, compounding factors:

  • optimistic estimates
  • incremental change requests
  • unplanned dependencies
  • fluctuating team availability

Individually, these are manageable. Together, they distort timelines. The EM’s role is to surface these constraints early and realign expectations before they compound.

Make Reality Visible

Expectation management becomes easier when reality is visible.

Clear views of:

  • team capacity
  • delivery progress
  • known risks and dependencies

shift discussions from assumptions to facts. Transparency reduces surprise, and reduced surprise improves trust. When stakeholders understand constraints, collaboration improves.

Where This Shows Up in Practice

At the daily level, ambiguity is already a risk.
If a developer has two high-priority tasks, clarifying sequence and trade-offs early prevents downstream delays. Over time, teams learn to surface these conflicts themselves.

At the release level, expectation management is continuous.
Feasibility checks, progress updates, and early risk signaling prevent last-minute corrections and delivery heroics.

The Takeaway

Consistent delivery is the result of well-managed expectations, not increased pressure.

Strong engineering management aligns reality early — for the team and for the product.

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