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Twisha Gami
Twisha Gami

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Incident Report: travel

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Booking Button Blues: A Travel Project's Close Call

Author: Tvisha

Project: Travel Booking System

Date: March 10, 2023

As a developer on our innovative travel booking system, I've encountered numerous challenges, but one incident still has me scratching my head: when our booking button flat-out refused to work its magic.

The Incident

It was a typical Tuesday morning when we began receiving feedback from users expressing frustration over the non-functional booking button. Users would click on it, expecting a seamless transition, but nothing would happen—no error messages, no redirects, just... silence. We found ourselves in quite the pickle!

Our Goal

Our goal was straightforward: upon clicking the booking button, we aimed to trigger a series of actions that would seamlessly book the ticket. It seemed simple enough, but as we dug deeper, we quickly realized it was more complicated than anticipated.

The Problem

After conducting a thorough investigation, we discovered the root of the issue: our direct function was failing to perform its duty. Instead of initiating the booking process, it was merely returning null. We experimented with various troubleshooting techniques, but to no avail.

The Solution

It took us some time, but we eventually stumbled upon the solution. We realized that implementing a nested function was the key to making our booking button work as intended.

Here's how we did it:

  1. We created a new function, which we aptly named bookTicket(), responsible for handling all the booking logic.
  2. We then wrapped this function inside another function, handleBookingButton(), which would be triggered when the booking button was clicked.
  3. Inside handleBookingButton(), we called bookTicket() and passed the necessary parameters.

By utilizing a nested function, we effectively created a layer of abstraction that isolated the booking logic from the rest of our code, successfully resolving the issue with our direct function.

Lessons Learned

This incident imparted several invaluable lessons:

  • Debugging is Key: Sometimes, patience and persistence are essential to uncovering the source of an issue.
  • Abstraction is Your Friend: Simplifying complex logic into smaller, manageable components can significantly improve functionality.
  • Embrace New Approaches: Initially, we believed our direct function was on the right track, but ultimately, a different strategy proved more effective.

Conclusion

In conclusion, our booking button's close call served as a valuable learning experience for our team. By implementing a nested function, we overcame the issue and delivered a seamless booking experience for our users. Remember, debugging is an essential aspect of development, and it often requires creative problem-solving to arrive at the right solution.

Stay tuned for more insights and updates from our travel project as we continue to refine our travel booking experience!
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