Jira Has a Free Project Management Platform — Track Issues With the Industry Standard Tool

Love it or hate it, Jira is everywhere. Most enterprise engineering teams run on it. And the free tier supports up to 10 users with full features.

Free Tier

• Up to 10 users
• Unlimited projects
• Scrum and Kanban boards
• Backlog management
• Roadmaps (basic)
• 2GB file storage
• REST API access
• Automation (100 rules/month)

REST API: Create an Issue

const response = await fetch(
  'https://your-domain.atlassian.net/rest/api/3/issue',
  {
    method: 'POST',
    headers: {
      'Authorization': `Basic ${Buffer.from('email:api-token').toString('base64')}`,
      'Content-Type': 'application/json'
    },
    body: JSON.stringify({
      fields: {
        project: { key: 'PROJ' },
        summary: 'API Gateway returns 500 on /users endpoint',
        description: {
          type: 'doc', version: 1,
          content: [{
            type: 'paragraph',
            content: [{ type: 'text', text: 'Steps to reproduce: ...' }]
          }]
        },
        issuetype: { name: 'Bug' },
        priority: { name: 'High' },
        assignee: { accountId: 'user-account-id' },
        labels: ['production', 'api']
      }
    })
  }
);

const issue = await response.json();
console.log('Created:', issue.key); // PROJ-123

Search with JQL

// Jira Query Language — powerful search
const jql = 'project = PROJ AND status = "In Progress" AND assignee = currentUser() ORDER BY priority DESC';

const results = await fetch(
  `https://your-domain.atlassian.net/rest/api/3/search?jql=${encodeURIComponent(jql)}&maxResults=10`,
  {
    headers: {
      'Authorization': `Basic ${Buffer.from('email:api-token').toString('base64')}`
    }
  }
);

const { issues } = await results.json();
issues.forEach(issue => {
  console.log(`${issue.key}: ${issue.fields.summary} [${issue.fields.status.name}]`);
});

Webhooks

// Register a webhook
await fetch('https://your-domain.atlassian.net/rest/api/3/webhook', {
  method: 'POST',
  headers: {
    'Authorization': `Basic ${Buffer.from('email:api-token').toString('base64')}`,
    'Content-Type': 'application/json'
  },
  body: JSON.stringify({
    url: 'https://yourserver.com/webhooks/jira',
    events: ['jira:issue_created', 'jira:issue_updated'],
    filters: { 'issue-related-events-section': 'project = PROJ' }
  })
});

// Handle webhook
app.post('/webhooks/jira', (req, res) => {
  const { webhookEvent, issue } = req.body;
  console.log(`${webhookEvent}: ${issue.key} — ${issue.fields.summary}`);
  res.sendStatus(200);
});

Automation Rules

Built-in automation without code:

WHEN: Issue transitions to "Done"
THEN: Add comment "Resolved by {{assignee}}"
AND: Send Slack message to #releases
AND: Update linked Confluence page

The Bottom Line

Jira's free tier with 10 users is enough for small teams who need a battle-tested issue tracker. The REST API and JQL make it programmable for any workflow.

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