Anything that becomes like an "FAQ" would be useful. Replace a common query for either data or answers from humans and turn it into something you can ask the bot for.
In the squadlytics context it looks like visualizing trends could be a use case here. I might look up the same damn graphs 10 times a day forever because I want to keep up with them. Could be a good use case for a bot. If you can make it as abstract as a "question" then you can have things like:
"/squadbot show me today's traffic numbers"
But also
"/squadbot what's the latest update on the safari signup issue?"
Etc.
I don't think this is easy but that's my ideal bot experience.
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Anything that becomes like an "FAQ" would be useful. Replace a common query for either data or answers from humans and turn it into something you can ask the bot for.
That's interesting, how would you qualify a content or object as FAQ?
In the squadlytics context it looks like visualizing trends could be a use case here. I might look up the same damn graphs 10 times a day forever because I want to keep up with them. Could be a good use case for a bot. If you can make it as abstract as a "question" then you can have things like:
"/squadbot show me today's traffic numbers"
But also
"/squadbot what's the latest update on the safari signup issue?"
Etc.
I don't think this is easy but that's my ideal bot experience.