Building a powerful whatsapp marketing platform with AI-driven chat bot for WhatsApp can seem like a daunting task, but with the right no-code platform, it can be done in just a few simple steps. This guide will walk you through the process of creating and deploying your first chat bot using Chati.ai in under 10 minutes.
Step 1: Sign Up for Chati.ai (1 minute)
The first step is to get access to the Chati.ai platform. Navigate to the Chati.ai website and sign up for a new account. The process is quick and requires only a few details. Once you have created and verified your account, you will be directed to your dashboard.
** Step 2: Connect Your WhatsApp Business Account (3 minutes)**
Chati.ai integrates directly with the WhatsApp Business API to provide WhatsApp Business API solution by making the connection process seamless.
From your Chati.ai dashboard, find the "Integrations" or "Channels" section.
Select the "WhatsApp" option.
You will be prompted to log in to your Meta (Facebook) Business Manager account. If you don't have one, you'll need to create one and verify your business, which can take a little more time.
Follow the on-screen instructions to select the WhatsApp Business account and phone number you want to connect. This process involves a few clicks to authorise Chati.ai to manage messages on your behalf.
Step 3: Define Your Chat bot Persona and Knowledge Base (5 minutes)
This is where the magic happens. Your chat bot needs to know how to act and what information to provide.
Go to the "Bot Builder" or "AI Training" section of your Chati.ai dashboard.
Set the Persona: Provide a natural language description of your chat bot role. For example: "You are an enthusiastic and helpful customer support bot for a new vegan bakery called 'The Green Crumb.' Your tone should be friendly, and you should always ask if the customer needs more assistance."
Upload Knowledge: The best way to train an AI chat bot is to give it your own information. Upload documents such as FAQs, product sheets, pricing guides, and company policy documents. You can also paste website URLs. Chati.ai AI will automatically process this information and make it searchable for the chat bot.
Step 4: Test and Publish (1 minute)
With your chat bot trained, it’s time to take it live.
In the "Bot Builder," use the built-in testing console to simulate conversations. Ask your chat bot questions to verify that it provides accurate and helpful responses based on the knowledge you provided.
Once you are satisfied with the performance, navigate to the "Publish" section.
Click "Go Live" or "Activate." Your new AI-powered WhatsApp chat bot is now ready to assist your customers 24/7.
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