🛒 Common Pain Points in Online Shopping
While online shopping offers convenience and variety, it’s not without its frustrations. Many shoppers face challenges such as unclear product descriptions, delayed deliveries, poor customer support, and hidden fees at checkout. Inconsistent sizing, lack of real product images, and the hassle of returning items also contribute to a less-than-perfect experience. These issues can erode trust and push customers away — even from well-known platforms.
Solving these pain points through better UX, transparency, and responsive support can greatly improve the overall shopping journey.
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