Tired of repeating yourself? Your customer support team probably is, too.
Helpmate is a WordPress chatbot that handles the common questions. It gives instant replies, suggests products, and tracks orders right on your site. This lets your team focus on the issues that really need a human touch.
It’s your first line of helpdesk support, and it works 24/7.
Here’s How Helpmate Works for You
🤖 AI Chatbot with Knowledgebase
Train it on your store info, FAQs, and policies. It answers common questions accurately, day or night. If it gets stuck, it smoothly hands the chat to a human agent.
Note: The free plan includes 300 chats per month with your own API key.
📊 See What It Knows
You have full control. Review the exact information your AI chatbot is using to answer questions. This transparency lets you update and correct its answers anytime.
📝 Full Chat History
Read through past conversations to understand what your customers are asking. This helps you improve both your bot and your store.
🛍️ Smart Product Suggestions
When a customer asks about a product type, the chatbot can instantly show relevant items from your WooCommerce store. It’s a helpful sales assistant.
📩 Collect Leads Easily
Gather customer emails and names directly in the chat. It’s a simple way to grow your list.
🎫 Create Support Tickets
If a problem is too complex, If user asked chatbot offer ticket creating option. No query gets lost.
🔔 Promo Bar
Announce a sale or special offer with a clean banner.
🏆 Live Purchase Notifications
Show real-time "Someone just bought..." popups to build trust and urgency.
✉️ Offer Coupons at the Right Time
Automatically send discount codes when a customer hesitates or is about to leave your site.
📦 Instant Order Tracking
Customers can check their order status using just an email, phone number, or order ID. This is a huge time-saver for WooCommerce support.
🖼️ Let Customers Search with a Picture
A user can upload an image, and the chatbot will find similar products in your catalog. Perfect for fashion and home goods stores.
💸 Suggest Discounts in Chat
The chatbot can proactively offer deals on relevant products to help close a sale.
🔄 Handle Returns via Chat
Customers can start refund or return requests right in the chat window. It simplifies a often complicated process.
🛒 Recover Abandoned Carts
Automatically email customers who left items in their cart, helping you recover potential lost sales.
👥 Pass Chats to a Human
When a customer needs a real person, the chatbot can instantly connect them to you via WhatsApp, Messenger, or phone.
Ready for Smoother Customer Support?
Helpmate handles the routine questions so your team doesn't have to. It improves your customer support and helps with sales, all from one simple WordPress tool.
It’s the modern way to run your helpdesk.
Checkout Helpmate Ai Chatbot
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