How Do You Select the Right Performance Metrics for an Evaluation Plan?

Aligning Metrics with Project Objectives

Performance metrics should be directly tied to project goals. For instance, if the objective is faster delivery, metrics like schedule variance and cycle time are critical.

Using the SMART Criteria

Metrics should be Specific, Measurable, Achievable, Relevant, and Time-bound to provide actionable insights.

Balancing Quantitative and Qualitative Measures

While numbers like cost performance index (CPI) are valuable, qualitative feedback from stakeholders can uncover issues that numbers might miss.

Avoiding Metric Overload

Too many metrics can cause confusion and dilute focus. Select a balanced set that covers cost, time, quality, and satisfaction.