Love the comments about digging deeper and give the customer what they need, not what they ask for.
My analogy is you go into the hardware store and ask for a 6mm drill bit. You don't want the drill bit, you want a 6mm hole, the bit is a means to an end. If I dig deeper, perhaps what you really need is a picture hanging system that is cheaper, faster and makes less mess than drilling into the wall. Now I have solved your problem which was a million miles away from what you originally asked for
Love the comments about digging deeper and give the customer what they need, not what they ask for.
My analogy is you go into the hardware store and ask for a 6mm drill bit. You don't want the drill bit, you want a 6mm hole, the bit is a means to an end. If I dig deeper, perhaps what you really need is a picture hanging system that is cheaper, faster and makes less mess than drilling into the wall. Now I have solved your problem which was a million miles away from what you originally asked for
Great analogy! It's the classic "XY problem" (xyproblem.info/).