I'm a Systems Reliability and DevOps engineer for Netdata Inc. When not working, I enjoy studying linguistics and history, playing video games, and cooking all kinds of international cuisine.
If there's an issue template, follow the damn thing.
This is seriously my number one complaint as someone who triages issues for Netdata. We have a set of issue templates, but it's not unusual for somebody who isn't part of the team and can't prove that it makes sense to just nuke the template and write a free-form issue description, and then I (or whoever else is triaging the issue) end up having to go back and forth with the person who reported the issue half a dozen times just to get the info we would have had if they had followed the issue template.
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If there's an issue template, follow the damn thing.
This is seriously my number one complaint as someone who triages issues for Netdata. We have a set of issue templates, but it's not unusual for somebody who isn't part of the team and can't prove that it makes sense to just nuke the template and write a free-form issue description, and then I (or whoever else is triaging the issue) end up having to go back and forth with the person who reported the issue half a dozen times just to get the info we would have had if they had followed the issue template.