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Discussion on: Comebacks for Five (Wrong) Arguments Against Accessibility

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Ben Calder

The most extreme example of #5 I experienced was a relatively senior manager at a company producing a CMS essentially aimed at charities (particularly in the Higher Education fundraising sector) telling me accessibility didn't matter because there hadn't been any real legal test cases (though actually at the time there already had been). I had a relatively junior role at the time but did my best to pressure them for improvements. The end result was a direct complaint from them to my manager: apparently it was rude of me to question the poor accessibility support; and they managed to dig up a few forum posts where I'd - perhaps too bluntly - expressed my dissatisfaction with their product. Sadly they still appear to be in business :/