I have a folder with a lot of cheatsheets of the problems I encounter or processes that were a bit annoying and lengthy. All this is in MD usually using MarkText or Typora or Macdown.
As for when I'm in meeting with clients or planning development I use the good old pen and paper or whiteboard. It's very practical to make things visuals. If I need to draw while on call to show the client I usually use excalidraw.com/
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I have a folder with a lot of cheatsheets of the problems I encounter or processes that were a bit annoying and lengthy. All this is in MD usually using MarkText or Typora or Macdown.
As for when I'm in meeting with clients or planning development I use the good old pen and paper or whiteboard. It's very practical to make things visuals. If I need to draw while on call to show the client I usually use excalidraw.com/