Good post and good tips.
My first job was in a Help Desk, back in 2005. Software support is a very demanding activity, and it requieres very diverse capabilities. The tips you give here are very useful.
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Good post and good tips.
My first job was in a Help Desk, back in 2005. Software support is a very demanding activity, and it requieres very diverse capabilities. The tips you give here are very useful.