Worked for 6 years remotely, and now I'm in a office environment.
For remote work my takeaways are:
Use chat for fast communication, requests.
For any kind of discussion move to voice/video chats.
Video call have the benefit of seeing the persons reaction and associating what they are saying compared what you get over text, and text messages can be often misinterpreted.
As our team grew larger, we simply moved to Hangouts for our meetings, discussions. Same if I needed to discuss something with my manager or colleague, simple 5 min talk was just so easier compared with typing.
Also, text communication tends to isolate people, you associate the names with some avatar rather compared to a face, if you'd grown to dislike a certain person, anything he writes will automatically be toxic.
With bigger conversations, there should always be someone as a moderator, usually some kind of a leading figure (PM, manager, CTO etc) to steer the discussion. People tend to be stuck on smaller details, on certain viewpoints which might not fit for the current discussion and there needs to be someone to make a stop to it.
In the end, we used HipChat (and later Slack) more of a notification channel on our work ( Github PRs, pipeline notifications) rather than a discussion platform, all that was moved to the group video chat.
And meeting the people you work with once/twice a year and doing some "team building" exercise (usually getting piss drunk) is the best way to bond :)
For further actions, you may consider blocking this person and/or reporting abuse
We're a place where coders share, stay up-to-date and grow their careers.
Worked for 6 years remotely, and now I'm in a office environment.
For remote work my takeaways are:
Video call have the benefit of seeing the persons reaction and associating what they are saying compared what you get over text, and text messages can be often misinterpreted.
As our team grew larger, we simply moved to Hangouts for our meetings, discussions. Same if I needed to discuss something with my manager or colleague, simple 5 min talk was just so easier compared with typing.
Also, text communication tends to isolate people, you associate the names with some avatar rather compared to a face, if you'd grown to dislike a certain person, anything he writes will automatically be toxic.
With bigger conversations, there should always be someone as a moderator, usually some kind of a leading figure (PM, manager, CTO etc) to steer the discussion. People tend to be stuck on smaller details, on certain viewpoints which might not fit for the current discussion and there needs to be someone to make a stop to it.
In the end, we used HipChat (and later Slack) more of a notification channel on our work ( Github PRs, pipeline notifications) rather than a discussion platform, all that was moved to the group video chat.
And meeting the people you work with once/twice a year and doing some "team building" exercise (usually getting piss drunk) is the best way to bond :)