This week, I...
Launched an internal facing helpbot in microsoft teams. For two whole days it still hasn't broke yet!! It's cool to see people talking with it and getting quick answers. This is especially useful for things like acronyms which we have a lot of in our organization. We also use a gazillion internal tools which I just added into the knowledge base one morning and saw an uptick in usage right away. Even better to hear was the watercooler talk about the new helpbot. #FunTimes
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