DEV Community

Discussion on: Working Smarter: 5 Steps To Getting Unstuck with Rukia Sheikh-Mohamed

Collapse
kbatuigas profile image
kbatuigas

Re: Step 4, I worked tech support / customer service for many years, and the "what did you see + what did you expect to see" way of framing things can be really key in getting (and providing!) the right kind of help.

Collapse
digitaldimarie profile image
💎Di Marie💎

Such a helpful way of handling the issue!