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Discussion on: Working Smarter: 5 Steps To Getting Unstuck with Rukia Sheikh-Mohamed

kbatuigas profile image

Re: Step 4, I worked tech support / customer service for many years, and the "what did you see + what did you expect to see" way of framing things can be really key in getting (and providing!) the right kind of help.

digitaldimarie profile image
💎Di Marie💎

Such a helpful way of handling the issue!