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Discussion on: How do you deal with One-upmanship ?

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Kasey Speakman

Consider whether they are generating noise, or they are trying to help. Filter out the noise.

I also wanted to point out that sometimes people have "compiled" knowledge that they cannot articulate well. In that case, you will get resistance/discomfort from them but perhaps not much concrete feedback. If you suspect something under the surface, it might be worth trying to draw it out by asking further questions. "Tell me your ideal usage scenario. How does it look and work?" Then dig into the qualities that make it "better" in their mind. You could learn a new perspective that you hadn't considered. Or you might just learn that they have strong preferences for no good reason. :)

Ultimately you still have to use your best judgement as to the right course of action for your app.