Software Manager, Agile Aficionado, Tech Dabbler, and Public Speaker. A lifelong learner, the prospect of something new and coffee are what get me up in the morning.
Diplomacy I find is a necessary skill in working across Teams, or with other departments. Phrasing, asking questions without making people defensive, avoiding blame when working through issues - all useful skills in communication both verbal and written. Something I have found useful in trying to get details of how a Contract works with an API, or find out who runs a specific set of servers that I need access to. Knowing how to get people to work with you, when they have higher priorities than your high priority project, very useful to know.
Diplomacy I find is a necessary skill in working across Teams, or with other departments. Phrasing, asking questions without making people defensive, avoiding blame when working through issues - all useful skills in communication both verbal and written. Something I have found useful in trying to get details of how a Contract works with an API, or find out who runs a specific set of servers that I need access to. Knowing how to get people to work with you, when they have higher priorities than your high priority project, very useful to know.
It's true! Working on the team and with other teams requires a considerable amount of soft skills to perform well.