Full Discussion (Don't leave broken windows)

Raul, great article. And really, no need to apologize about using the "broken windows" metaphor. By now you may or may not have read the original article, which sheds a lot of light on the theory in practice.
The "contentious issue" that one of the readers below mentions is, in fact, due to a complete misunderstanding of the study and flawed implementation. It's almost identical to what's happened to "agile" - an attempt to make an enforceable process out of something that requires a deep connection with the environment you're trying to influence.

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