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Discussion on: Help Thread — DigitalOcean App Platform Hackathon on DEV

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szhabolcs profile image
Nagy Szabolcs

Hey there!
I ran into a pretty bad situation...
I first made an account with my main email trough GitHub, and entered a virtual card not thinking it would terminate itself after the test transaction from Digital Ocean. This caused me to get my account locked. I opened a ticket and explained the situation but they told me they can't restore my account due to violation of terms of services and for fraudulent behavior.

I hope you understand my situation, I was thinking about an idea for the past weeks and decided to start working on it today, but got blocked in the process.
I also tried another Gmail address, with the actual card, but the same thing happened.
Now I have two blocked accounts, I assume ip banned as well, and no way of even starting my project.

I was really into making something special and this would have been a chance for one of my projects to see a broader audience.

I hope someone could help me.
Thank you in advance!

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zaltsman profile image
Daniel Zaltsman

Hey Nagy - hoping to help you here so you can participate! Can you please shoot me an email with your account email information included? Daniel (at) DigitalOcean (.) com. Thanks!

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szhabolcs profile image
Nagy Szabolcs

Thank you! I sent you an email.

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szhabolcs profile image
Nagy Szabolcs

Thank you Daniel!

I successfully created my account! 😄