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Discussion on: What are your favorite non-programming books?

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Eugenio Monforte

How to Make Sense of Any Mess by Abby Covert.

It's Information Architecture (IA) for everybody. To help people structure the information to make it understandable, Abby Covert wrote this invaluable piece of IA fundamentals. It's the "Don't make me think" (Steve Kruger's book on usability) for IA.

If you want to make a better product or service, this book it'll be a huge resource of knowledge.

You can read it online: How to Make Sense of Any Mess