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Discussion on: How to Work With Customer Feedback: Insights and Tips from Overgear

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Anna Kuzma • Edited on

Thanks for sharing your experience! Looks like you have so many sources of feedback... I bet you also collect feedback from the customer reviews in app stores How do you manage to keep the feedback as a structured system?
Let me also share my experience of collecting and managing customer feedback. On our website we created a community platform for users to leave us feedback. It works similar to UserVoice and allows us to cellect and manage all the feedback at a single place.