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Discussion on: Case Study: Taking back control of my inbox with an indie product

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Luke Chadwick • Edited

This is a good point, and I do that sometimes, however there are times it's services I suspect I will want to use, experiment with and then not touch for a year before I come back again, as opposed to truly throw away accounts. I don't necessarily want to be dragged into the SaaS apps instant funnel to paying user.

Even worse are additional accounts for a new project that starts the flow of drip emails all over again (even if they were useful the first time). Slack loves to treat you as a new user for each new group, for example.

There are many solutions to managing the unwanted emails, and this is only one of them. I think it's actually an important one, because it also catches out bad actors, where you just can't get off the mailing lists as a user. It works as your memory of what you've unsubscribed from, since often it's months or years later that the business slips you back onto the list.