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Discussion on: Which issue tracking tool you people using?

aclarembeau profile image


I think this depends a lot of the kind of issue you would like to track.

  • Jira is a very good software issue tracker for private projects
  • But, Github issues is more used for open-source projects
  • Zendesk and Intercom are also famous SAAS used when issues also include customer requests
  • Project management issues may probably be handled in other tools

I've even built mine (, only focusing on internal IT issues (a bit like Jira service desk, which is another Atlassian product).

So, It wholly depends on the context