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Discussion on: Metrics that can Drive Change?

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Ben Halpern

I can definitely relate. I feel like we're in this kind of phase with dev.to a bit. Of course, a/b testing can solve a subset of the issues you are describing. But it's definitely not something you can rely on to solve all your problems.

I have more questions than answers, like you, but trying to establish some principles can help. Like, having a principled idea that the users will never use all the features so we should question adding more vs putting more work into existing ones. That might be a bit contrived, but finding things you can lean on to make consistently good decisions can go far IMO.