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Discussion on: How do you talk about digital security with your friends and family?

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Johnathan Gilday

My friends and family understand why they need a password manager and generated, unique passwords, but they struggle too much with the UX of password managers. When the password manager doesn't work as expected, they follow a reset password workflow to reset their password to the same old crappy password they used to use everywhere.

I think browsers, web devs, and password managers will need to work together to make password managers work on the web more reliably. Until this happens, password managers will be largely for technical users who can workaround their UX problems.