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Giri Dharan
Giri Dharan

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The 500 Error on the Websites: TroubleShoot, Impacts, Causes.

A 500 error, also known as an "Internal Server Error", is an HTTP status code indicating that the web server encountered a problem that prevented it from fulfilling your request.

Explanation of 500 Error

When a browser requests a site, the server processes the request and responds. A 500 error means something went wrong on the server’s side, but the server cannot specify the exact problem. This is a generic "catch-all" for server-side issues like misconfigurations, failed scripts, or resource exhaustion.

Common Causes

  • Corrupted browser cache or cookies
  • Syntax errors, incorrect permissions, or problems with the .htaccess file
  • Incorrect or corrupted database credentials or files
  • Exhausted PHP memory limit or PHP version problems
  • Faulty plugins, themes, or corrupted web files (especially for WordPress sites)
  • Server overload or temporary glitches

Impact

Users experiencing a 500 error cannot access the website until the issue is resolved. Prolonged errors can affect user experience and search engine rankings.

What Can Be Done

As a website visitor:

  • Try refreshing the site or clearing your browser cache.

As a website owner or administrator:

  • Check for script errors, plugin/theme issues, or misconfigured files and permissions.
  • Review server error logs for more technical details.

A 500 error generally requires technical fixes by the website administrator, and usually does not signal a permanent problem.

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